Blue Cross Blue Shield of Arizona

Blue Cross Blue Shield of Arizona (BCBSAZ) is working to make a difference and is committed to helping Arizonans get healthier faster and stay healthier longer. With a focus on connecting people with the care they need, we offer health insurance and related services to more than 1.7 million customers. Through advanced clinical programs and community outreach, BCBSAZ is inspiring health in Arizona.  

We offer health insurance plans for every stage of a person’s life — individuals, groups, those who are covered by Medicare and those who qualify for Medicaid. BCBSAZ also offers dental coverage as an add-on benefit for groups and individuals.

Prescription drug coverage is an important part of any health insurance plan. We have thousands of retail drug stores within the BCBSAZ network, and many are available across the country as well.

BCBSAZ is also responsible for customer service and claims processing for the Federal Employee Program®, commonly shortened to FEP®, which covers Arizona-based federal employees.

BCBSAZ, a not-for-profit company, is an independent licensee of the Blue Cross Blue Shield Association. The company and its subsidiaries employ more than 2,600 people in its Phoenix, Chandler, Flagstaff and Tucson offices.

Due to COVID-19 we want our community to know: As a long-time member of the community, BCBSAZ has always looked out for the community it is part of and continued to do so through the pandemic with vaccination efforts at State Farm Stadium and Chandler-Gilbert Community College, distributing 749,000 masks to members, providers and community organizations and providing business grants for those that were significantly affected by COVID-19. 

Specific Services for COVID-19

Support at state-run vaccination clinics – BCBSAZ was called upon by the state to provide assistance at State Farm Stadium and Chandler-Gilbert Community College, and quickly mobilized our team to step up for businesses and all of Arizona. BCBSAZ volunteers worked around the clock to help administer a dose of hope and became a role model of strength and unity for the community.

COVID-19 employer kit – BCBSAZ created kits that include a comprehensive back-to-work playbook to help support businesses in keeping their employees safe when transitioning back to an in-person environment. The playbook references how to balance employee and customer safety, communication best practices, clinical guidance and policy guidelines. The kit also includes thermometers and masks. 

Grace period extension – For companies that were having trouble paying health insurance premiums during the pandemic, BCBSAZ worked with them to offer a 30- to -60-day premium grace period extension upon request.

Profile:

Head of Organization: Pam Kehaly, President and CEO
Category of Organization: Health Insurance
Year Founded in the Valley: 1939
Headquartered: Phoenix, Arizona
Address: 2444 W. Las Palmaritas Dr., Phoenix, AZ 85021
Phone: (602) 864-4100
Website: azblue.com