Saddleback Communications, a provider of highly reliable fiber-based voice, internet, and cloud communications services, announced it has expanded its services portfolio and extended its coverage area. The company now delivers advanced technology solutions to business customers with locations across the country.
With its advanced solutions and nationwide reach, Saddleback can now seamlessly support multilocation enterprises, giving organizations the convenience of a single provider for all their technology needs.
“We’re eager to introduce our new technology portfolio to our valued business customers,” said Ray Napoletano, Vice President of Sales at Saddleback Communications. “We’ve grown from being a trusted local communications company to an end-to-end technology service provider. Whether your business is optimizing customer experience, protecting data, or enabling hybrid work, Saddleback can deliver solutions to meet your needs at all your locations, anywhere in the U.S.”
Saddleback’s expanded portfolio brings more of the stack under one roof, starting with customer experience and contact center solutions—conversational AI, AI receptionist, virtual agents, chatbots, CRM integration, analytics—and a full cybersecurity and compliance suite, from phishing simulations and vulnerability assessments to incident response and Zero Trust. It also includes UC and collaboration tools such as hosted voice, video conferencing, messaging, and integrated cloud communications to keep teams connected and productive.
Under the hood, the network and voice lineup covers DIA, MPLS, SD-WAN, 5G wireless, and international voice/data services, while cloud and compute span cloud migration, backup and disaster recovery, IaaS/PaaS/SaaS, multicloud, and cloud security. Rounding it out are mobility and IoT—fleet management, smart SIMs, MDM, asset tracking, and IoT dashboard integration—and managed IT services with 24/7 monitoring, managed WiFi, helpdesk, IT procurement, physical security, and more, giving multi-location enterprises a single partner for end-to-end support.