Valon Mortgage, a residential mortgage tech startup reinventing the homeownership experience to keep the borrower better informed, announced today its expansion to Tempe, Ariz. with the opening of a new customer support operation. The company is immediately hiring 50 new team members in mortgage loan servicing and management roles, and will scale to 150 employees in the next year utilizing Greater Phoenix’s robust workforce and talent from local higher education institutions such as Arizona State University.
“Over the last few years, the mortgage industry has been undergoing transformative changes — with refinances, record low interest rates, and COVID consumer protections, just to name a few. There’s never been a more exciting time to be a part of it,” said Shamim Rehman, VP/Director of Servicing at Valon. “We are thrilled to be expanding to the Phoenix market and to be growing our team locally, helping our borrowers navigate what is often one of the most significant transactions of their lives.”
Technological innovation in mortgage servicing has remained stagnant over the last decade. During this time, the inertia has driven servicing costs up nearly 250% and the costs have been directly passed onto homeowners as fees, resulting in strong consumer dissatisfaction. Valon changes that narrative by championing homeowners on their financial journey. Their trusted software-driven solution that provides clear, transparent, and regulatory compliant information in good times and bad – without borrowers needing to pick up the phone. By putting homeowners first and developing modern solutions, Valon is changing the industry and helping all stakeholders involved win.
The strategic geographic expansion to Tempe enables the technology company to better serve West Coast customers and provides ample opportunity to scale thanks to the region’s thriving startup and venture capital ecosystem, coupled with Arizona’s supportive regulatory environment which helps companies succeed.
“Tempe has become a destination for financial services companies. We welcome Valon Mortgage as not only an employer in our community but as a modern mortgage option for our residents. We wish the company great success,” said Tempe Mayor Corey Woods.
“Greater Phoenix has become a hub for innovative and entrepreneurial technology-focused companies that are committed to changing the game,” said Chris Camacho, president & CEO of the Greater Phoenix Economic Council. “We are excited to be a partner in Valon Mortgage’s continued success and growth here in a region that wants to help startups and all companies succeed.”
Ryan Bartos and Kyle Seeger with JLL assisted Valon Mortgage with its real estate transaction for the office space being leased at 1501 W. Fountainhead Pkwy, Tempe, AZ 85282.
