Federal Mask Mandate No Longer in Effect for Public Transit Riders



The TSA (Transportation Security Administration) has lifted their federal mask mandate. Masks are optional and no longer required for riders or employees of the Valley Metro system. The CDC continues to recommend masks in indoor public transportation settings.

Phoenix Public Transit Centers Continue to Offer Free Masks

Customer service windows at the following Phoenix transit centers are open and have free masks for those who want them​:​

  • Central Station (302 N 1st Ave., Suite 120, north side of the building)
  • Ed Pastor (Central Avenue and Broadway Road)
  • Sunnyslope (3rd Street and Dunlap Avenue)
  • Metrocenter (Metrocenter Mall)

Riders also have the opportunity to get free face coverings at Phoenix public libraries.​

For an appointment to reclaim lost and found items, call (602) 534-5053 between 8 a.m. – 4 p.m. Monday – Friday. You may also pick up lost and found items at Central Station.

Access to Public Transit Department offices at 302 N. First Ave. including the Business and Workforce Development Center are by appointment only. To make an appointment with Public Transit, email pubtrans@phoenix.gov, or call (602) 262-7242.​

To make an appointment at the Workforce Development Center email phoenix.business.center@phoenix.gov, or call 602-256-3147.

For general transit-related information, contact Valley Metro customer service at valleymetro.org or call (602) 253-5000 or TTY (602) 251-2039 between 6 a.m. – 8 p.m. Monday through Friday, 7 a.m. – 7 p.m. Saturdays or 8 a.m. – 5 p.m. Sundays or you can email csr@valleymetro.org.

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