Toyota Financial Services Center Opens with Regional Design and LEED Cert 

by Mike Hunter

Toyota Financial Services Experience Center West was recently completed. Located in Allred Park Place at 1650 S. Price Road in Chandler, Arizona, TFS West is a 56,219-square-foot workplace organized into neighborhoods with a variety of spaces to support employees’ unique work styles and changing needs. Focus zones, formal meeting environments and informal collaboration spaces provide flexible and dynamic options for various work types. The office contains individual seating for 300 employees and features exposed ceilings to facilitate an open, bright and functional space. The design incorporates sound mitigation strategies that include acoustical wall treatments and sound-reducing 3form Clario Clouds. 

Award-winning international design firm Ware Malcomb partnered with TFS to provide design services for the consolidation of 29 locations into three regional experience centers – West, Central, and East. The firm also provided design services for the East experience center located in Alpharetta, GA. For these locations, the aesthetics needed to reflect the natural professionalism of Toyota’s brand yet align with a regional design expression. 

Providing workplace strategy, interior architecture and branding services for the West experience center, Ware Malcomb utilized nature-inspired materials such as stone, wood and greenery for a coastal aesthetic, creating a biophilic connection between people and nature. The general contractor for the project was Hardison/Downey Construction, Inc.

TFS has spent decades curating lasting relationships with customers and dealers while striving for quality, convenience and consistency. Consolidating the U.S. dealer service operations will enable TFS to increase efficiency and elevate customer and employee experience.

The Experience Center West project achieved LEED v4 ID+C: CI, Gold Level certification. Ware Malcomb worked in collaboration with Verde, the sustainability consultant, to execute strategic goals focused on minimizing waste and energy while maximizing efficiency and enhancing the health and well-being of employees and guests. Ware Malcomb’s in-house branding team designed a branded environment, signage and custom graphics for a curated tour path within the office for visitors and employees to experience a unique journey through the company’s sustainability history and mission. 

Did You Know: Ware Malcomb’s history with the Toyota and Lexus companies spans more than 20 years, completing more than 100 projects across the United States that range from corporate offices, dealerships and showrooms to training centers and service centers.

Photo courtesy of Ware Malcomb

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