Expansion Validates Vet Clinic’s Focused Approach 

Dr. Kelly’s Surgical Unit was founded in 2016 by Dr. Kelly Patriquin, DVM, and Douglas Patriquin, who sought to establish a veterinary clinic that could serve more pets in need of surgical care. The recent opening of its fourth location in the Phoenix metropolitan area — and sixth in the state — validates the business model; since its inception, the clinic has performed more than 150,000 affordable pet surgeries, assisted more than 200,000 clients and served more than 100 different pet rescue organizations.

“We are able to provide such high-quality, affordable care by focusing on a narrow band of veterinary services — surgery — and work to get extremely efficient with the process,” says Dr. Kelly Patriquin. “We have created a workflow and client service model to give pets the proper supportive care while removing the typical inefficiencies.” Noting that when a traditional full-service veterinary practice provides a service estimate, it needs to account for some very high operational costs and expensive equipment that is not used in the actual service a pet may be receiving, she explains, “As surgery is really the only service we provide, we limit the equipment and tools we need to those that support our work, and that savings is reflected on the invoice.” She emphasizes, “However, that being said, we spare no expense on the surgical equipment and tools we need, and have top-of-the-line brands in all our clinics to ensure the best outcome for each of the 150,000 pets we have helped over the last seven years.”

Dr. Kelly Patriquin, DVM, and Douglas Patriquin (l to r)

“We take great pride in offering treatments and procedures at just a third of the typical price so that more pets can receive the high-quality care that they deserve,” says Douglas Patriquin, co-owner and CEO. Services include spaying and neutering, dental cleaning, extractions, mass removals, and various other low-cost surgical procedures.