It’s the Employees’ World, and HR Is Just Living in It

by Lina Tonk

At the start of COVID-19, workforce and human resources managers were given the obligatory duty of furloughing or laying off many employees due to the economic crunch the world was experiencing. As the pandemic continues and businesses and people alike are forced to adapt to their new normal, those same managers have been given the unprecedented job of rehiring and onboarding for old, new and reimagined positions. 

Ensuring that a workplace has the right technology to accommodate this shift and equip the business with employees of applicable skill sets is crucial. From digital onboarding to a comprehensive dashboard that allows employers to stay updated on worker information, a technological solution can help manage employees and the COVID-19 crisis as it relates to the workplace. But this technology is only the first step; employers must also consider other key factors that include long-term strategies, personalized candidate experience, computer and human assessments, internal mobility and timely hiring decisions.

With the help of an HCM (human capital management) platform, an organization can stay on top of timely and pandemic-related needs while also keeping the above factors in mind. Overall, an HCM solution can enable an organization to not only survive but flourish in any situation. 

Where it comes to jobs that have been altered or created due to the pandemic, some might be easily adapted, while others could experience changes and evolutions for years to come. Therefore, an HR manager must be prepared to adjust the work a position entails over time. 

Through an HCM platform, an employer can:

  • Set expectations and empower employees to accomplish them with help from flexible work schedules,
  • Ensure a worker whose role is new or reimagined can network with peers to share thoughts and ideas, and 
  • Provide continual feedback and coaching to validate employees and drive productivity.

All of these capabilities allow employers to guarantee meaningful work is being done by all their employees, no matter the role.

An HCM solution can help take the burden off HR managers where it comes to new and reimagined jobs. The technology helps with talent onboarding, development and management that can greatly improve the likelihood of a newly hired or rehired individual thriving in his or her position. Employees are given the opportunity to easily complete their training while the employer is granted access to the worker’s journey and can alter their onboarding based on the qualifications and requirements of the role. This functionality can help employees adapt and grow, increasing the odds of the company retaining talent and boosting productivity. 

The coronavirus pandemic only accelerated the need for new and reimagined jobs. Workers’ duties and roles were already shifting pre-COVID-19 and will continue to do so as the workforce evolves at a fast pace in often virtual work environments. It has become vital to supply one’s organization with the proper technology and training, such as an HCM platform, to effectively and efficiently onboard workers and align a company’s productivity with that of its employees. 

No matter the circumstance, HCM technology can help a business achieve greater durability and equip HR with the right tools to build a strong workforce.    

Lina Tonk is vice president of marketing at isolved, an employee experience leader providing intuitive, people-first HCM technology. Isolved solutions are delivered directly or through a partner network to more than five million employees and 145,000 employers — who use them every day to boost performance, increase productivity and accelerate results while reducing risk.

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