Mailing.com, the Phoenix-based leader in direct-mail services, has won a Gold Stevie® Award for Front-Line Customer Service Team of the Year – Business Services Industries.
The Gold Stevie® is mailing.com’s second win for its customer service team. The company, which provides printing, mailing, and web-to-print marketing services for clients nationwide, earned a Bronze Stevie® in 2019, its first year of competition.
The award recognizes mailing.com’s people-powered focus on customer service at all levels in the company, from its three-person team of project coordinators to employees in all departments throughout the building who work together on customer satisfaction.
“Our team is thrilled to have won gold for our customer service!” Marketing Director Ashley Jorgensen said. “Our business is built around providing the best service to all customer partners. It’s easy to say customer service is important but being recognized for our efforts means we’re doing it right!”
“We could not be prouder of our team for all their passion, hard work, and dedication to our partners to make sure they have the best experience possible each and every time they work with us.”
The panel of judges who assessed nominations for Front-Line Customer Service Team of the Year included these remarks:
- “Love the personal touch and focus on “customer kindness”. Definitely see that you have a “lean and mean” team that is passionate about delivering for your customers.”
- “mailing.com team members are going above and beyond to help customers.”
- “A company that believes in human contact to solve issues, proactive suggestions on edits and going beyond what they do to serve their customers’ interests–are you for real, or is this just the kind of customer service that companies forgot about since the time of Miracle on 34th Street?” a “lean and mean” team that is passionate about delivering for your
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards and International Business Awards®.
More than 2,600 nominations from organizations in 48 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.
Details about the Stevie Awards for Sales & Customer Service and` the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
About mailing.com
Mailing.com is a leading printing and direct mail company that provides end-to-end direct marketing solutions for businesses of all sizes. Its state-of-the-art equipment and processes allow for flexibility and innovation in every aspect of a client’s marketing needs. Mailing.com is a certified Full-Service Mail Service Provider (MSP) and one of the few companies that offer on-site USPS “Mail Anywhere” verification which provides our client partners enhanced accuracy and greater control over expectations for delivery. Mailing.com was founded on the principle of family-like customer-centric service and is trusted by top companies. Established in 1965 as United Printing & Mailing, mailing.com is based in Phoenix, Arizona. For more information, visit www.mailing.com.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com. Sponsors of the 14th annual Stevie Awards for Sales & Customer Service include HCL Technologies, Sales Partnerships, Inc., and ValueSelling Associates, Inc.
