Digital Communication

by Mike Hunter

communicationWeb chat, social media channels and mobile communications are quickly taking over the role of traditional telephone contact in the field of customer service. In order to enable organizations to provide the best possible services for their customers via all channels of communication, European market leader Workstreampeople is launching a new version of Anywhere365. This platform offers intelligent communication and dialogue management tools, on-premise or from the cloud, for organizations of any size.

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