Feedback: April 2017

by Bernie Clark | Joaquin Gamboa | Gay Meyer

How important is healthcare as an employee benefit in attracting and retaining talent for your business?

Bernie Clark

Executive Vice President, Advisor Services
Charles Schwab & Co.
Sector: Financial Services

Schwab is committed to the well-being of our employees and their families. Part of that commitment means listening to employees about what is important to them when it comes to benefits. Today, our team spans generations. Baby Boomer, Generation X and Millennial employees have unique perspectives, and we consider all of them as we evolve benefit programs.

Recent employee feedback indicated that, of all benefits, our medical plan is the most valued. This year, we made a special Health Savings Account contribution of $300 available on top of our annual contribution of either $500 or $1,000 per employee.

Also new, our Paid Parental Leave is available to eligible full- and part-time employees regardless of gender, allowing employees paid time off following the birth or adoption of a child. Employees with primary responsibility for the child receive six weeks of leave, and those with secondary responsibility receive one week of leave.

Our employees are our most valued asset. We will continue to offer modern benefits to attract and retain the best people to serve our clients.

Bernie Clark is a member of Charles Schwab’s Executive Council and leads Advisor Services, which serves independent Registered Investment Advisors across the U.S. He oversees custody, practice management and consulting services to 7,000-plus independent investment advisory firms with $1.3 trillion (as of year-end 2016) under management. He has been named by Investment Advisor magazine as one of the 25 most influential people in the industry.


Joaquin Gamboa

Chief People Officer
Sector: Technology, Healthcare

At Zocdoc, our mission is to give power to the patient. This mission resonates with candidates and team members who are motivated to help Zocdoc simplify the healthcare experience and enable patients to easily access the care they need. Naturally, they expect the same level of care from us when it comes to their own health. That’s why we prioritize offering premium health benefits to our team, which includes covering 100 percent of healthcare insurance costs for our full-time employees and their dependents, and giving them a dedicated day off — an Unsick Day — to take care of their preventive care appointments.

By taking an active role in our team’s health and making preventive care a priority, we prove to candidates and team members that we are serious about putting their well-being first. We know that a healthy workplace means a happy and productive workplace, so we go to great lengths to ensure this remains a fundamental part of our culture as we recruit and retain the best people.

Joaquin Gamboa is the chief people officer, chief legal officer and head of new business at Zocdoc, bringing with him nearly 20 years of domestic and international experience working with technology-focused businesses that range from startups to Fortune 100 companies. At Zocdoc, Gamboa leads the People, Business Development, and Legal teams.


Gay Meyer

Assistant Vice President, HR Regional Operations
Sector: Insurance

We believe that offering great healthcare benefits is critical in attracting and retaining talent for our organization. We believe people of all ages want to be a part of an organization that believes in them and is concerned about their well-being.

USAA believes in taking care of the people who take care of our members. Our main benefits package includes medical and dental care and short- and long-term disability, along with a variety of non-healthcare elements.

Our work/life benefits help maximize our employees’ time and simplify their lives. Our wellness programs include physical fitness and personal trainers, onsite health clinic with a nurse practitioner, physical and massage therapy services, recreation programs and facilities, a work/life referral specialist and a concierge service.

To equip our employees to provide the outstanding member service critical to delivering on USAA’s mission, we foster a culture of authenticity through mental and physical recovery focusing on our commitment to wellness, with tranquil relaxation rooms and rooms for such play activities as foosball and table tennis.

Gay Meyer is responsible for HR operations for the Phoenix campus and the development of an integrated strategy across all USAA regions to include Colorado Springs, Tampa, Plano and Addison. She has more than 28 years’ experience — including international — in Organizational Effectiveness and Change Management and is passionate about helping leaders create more efficient, agile organizations by understanding change impact and the benefits of early adoption. 

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