The Exception Code: How to Make Culture, Retention, and Customer Loyalty Profitable

by Mike Hunter

Leadership development isn’t failing because leaders don’t care. It’s failing because most are leading by default. Caught between quarterly pressures, cultural fatigue and constant change, too many capable leaders are doing everything right and still watching engagement, innovation and loyalty slip through their fingers.

The Exception Code is for the ones who know there’s more to leadership than metrics, titles or optics. It’s for founders, executives and purpose-driven teams who want to build something that performs because it’s principled and keeps performing even when they’re not in the room.

The Exception Code: How to Make Culture, Retention, and Customer Loyalty Profitable by Leading Like No One Else
Johnathan Johannes
$29.99
‎Leadership Awake Press
On shelves and online
272 pages

 

In Business Dailies

Sign up for a complimentary year of In Business Dailies with a bonus Digital Subscription of In Business Magazine delivered to your inbox each month!

  • Get the day’s Top Stories
  • Relevant In-depth Articles
  • Daily Offers
  • Coming Events