Mark Stebbings

Q: What most notably stands out about your leadership style or what is an example of leadership success you can share with our readers?

As a leader, I focus on establishing a clear strategic direction and aligning my team around our shared goals. I believe that when everyone understands not only what we are working toward but also why it matters, we can achieve remarkable results. My leadership style centers on empowering associates by providing the resources, training and support they need to excel. I encourage initiative and decision-making while maintaining accountability at every level, including myself.

One example of leadership success is our professional development program, which has directly benefited both our associates and customers. By investing in continuous learning, we have seen increased engagement, improved performance and a stronger sense of community.

I strive to create an environment where people feel valued, motivated and empowered to achieve their best, and I am always looking for ways to support my team’s growth and contribute wherever I can add value.

Q: What impact have any disruptions of the past 18 months had on you as a leader?

Disruptions are an everyday occurrence in today’s fast-paced business environment, and the past 18 months have certainly presented their share of challenges. As a leader, I have learned the importance of remaining steady and resilient, especially during times of uncertainty. Our primary responsibility is to be a reliable and consistent presence for our community, regardless of what is happening around us. This means adapting quickly to changing circumstances, communicating transparently with our team and customers, and maintaining a focus on our core values.

The disruptions of the past year and a half have reinforced my belief in the power of flexibility and adaptability. I have worked to foster a culture where change is embraced rather than feared, and where everyone feels supported in navigating new challenges. Ultimately, we want people to know they can count on us, even when things get unpredictable. This commitment to stability and reliability has helped us build trust and strengthen our relationships with customers and colleagues alike.

Q: What do you feel we can be doing as a business community to empower economic growth here?

Empowering economic growth in Arizona requires a continued commitment to fostering a pro-business and pro-growth environment. Supporting enterprises of all sizes and attracting new investment are essential for long-term prosperity. Phoenix’s leadership is focused on advancing key areas such as job creation, infrastructure development, education and affordability. By prioritizing these elements, we can create a foundation for sustainable growth that benefits everyone.

Collaboration is crucial — businesses, government and community organizations must work together to identify opportunities, share resources and address challenges. Investing in workforce development and innovation will help ensure our economy remains competitive and resilient. By promoting responsible growth and fostering a spirit of partnership, we can build a stronger, more vibrant business community that supports long-term prosperity for Greater Phoenix and the entire region.

Q: What is new and notable for your company’s near future that will impact our economy?

Looking ahead, our company is intensifying its focus on lending to businesses as a key driver of economic growth. We recognize that access to capital is essential for entrepreneurs and established businesses alike, and we are committed to providing the financial solutions they need to succeed. Since the global financial crisis, Phoenix has become increasingly diverse, strengthening our position and enhancing the city’s appeal as a destination for business and investment.

In addition to our core financial services, we actively encourage and support our associates in engaging with the community and participating in nonprofit initiatives throughout Phoenix and Arizona. Our commitment to giving back is a fundamental part of our culture — we believe that supporting the communities that have contributed to our success is essential for long-term growth. Through volunteerism, charitable giving and partnerships with local organizations, we strive to make a positive impact on the business community and the broader economy.