Delta Dental of Arizona, the state’s largest dental insurance company, has received multiple awards in BenchmarkPortal’s Top Contact Center Contest for its ability to provide superior customer service to its members. In the 2022 competition, Delta Dental of Arizona earned first place in the prestigious “Top Contact Center” category for contact centers with 2 to 49 agents. In addition, Delta Dental’s call center was also awarded “Lowest Abandon Rate” and “Best Agent Retention” titles.
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