ReadyCloud CRM, the ecommerce suite built for customer retention and growth, recently announced all-new integrations for Adobe’s Magento 1 and 2 platforms. An orders-based CRM, ReadyCloud creates instant customer profiles from cross-channel data, including Amazon and eBay, to give users a 360-degree view of the customer journey that includes order and shipping history.
It also addresses online retailers’ pain point of data loss occurring when they switch platforms —if they plug ReadyCloud CRM into their existing platform before they switch to Magento 1 or 2, they’ll be able to take all their data with them.
ReadyCloud CRM can be further expanded with premium plugins like #ReadyShipper, a hybrid-cloud shipping software solution, and #ReadyReturns, an automated online product returns solution that adds “Prime-like” returns to the pages of virtually any website.
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