Healthcare Meets Business in the Technology Age

by RaeAnne Marsh

“Our entire way of life has transformed in recent decades,” observes Glenn Dean, president and CEO of MeMD. Noting that technology — specifically the Internet — is at the heart of this transformation that has made it common practice for a person to use a mobile phone to order a ride or purchase groceries that… [More]

Robert Gould, Cancer Treatment Centers of America®, Phoenix

from Robert Gould 

Advancements in technology have changed life as we know it. As consumers, we now have the ability to immediately search for — and find — information related to just about anything … including healthcare. Healthcare is always a popular topic this time of year as employers consider open enrollment options — options that provide their… [More]

Menacing Mistakes on Social Media

by Rachel Strella

Social media marketing was once relatively new and mysterious and many just weren’t sure how to effectively use it. Today, it’s a much different story. The online world has changed dramatically and we see widespread use — and misuse — of social media by businesses all the time.  Organizations of all sizes and in all… [More]

From Customer Service Mishap to Opportunity

by Shaun Belding 

A couple of months ago, Frontier Airlines provided us with a brilliant case study on the importance of customer experience. It’s a great example of how one simple customer service failure can have serious consequences in the form of a social media maelstrom.  It began when poor weather conditions caused Flight 1756 from Des Moines… [More]

Employers: Reject Sexual Harassment (Part II)

by Ben Hase 

This article continues last month’s discussion of steps businesses can take to address the seemingly perennial issue of sexual harassment. But it is worth reflecting again on the fact that, although legislation in recent decades has begun to reflect a growing social consciousness of this as unacceptable behavior, laws, best practices and policies have failed… [More]

Sara Silver: Challenging the Status Quo in Business Tech 

by Niamh Sutton

When Sara Silver started her career in the ’80s, she was usually the only woman in the room. She was also a recent college graduate, so she kept a low profile, focusing on learning as she began to navigate her career. “I never really thought much about it,” says Silver. She admits, “I don’t really… [More]

Rango Honey: Social Mission as Business Model

by RaeAnne Marsh

Founded in 2015 on what company president Jason Zimmerman describes as a “simple and pure promise – to offer only the highest-quality raw, natural honey from the Sonoran Desert,” Rango Honey has grown to the point where it now harvests raw honey and bee pollen from more than 1,500 hives located throughout the Sonoran Desert. … [More]

Fullbay: Full Care for Truck Shops

by RaeAnne Marsh

“No one cares about truck shops. For the most part. But we all share the road with the heavy-duty trucks these shops take care of,” observes Jacob Findlay, founder and CEO of Fullbay, which fills the previously neglected niche. He created Fullbay to bring these shops into the 21st Century with a cloud-based platform. The… [More]

Riding the Pine: How to Manage Rising Construction Material Costs

by Chris Hundelt

Commercial building is at a high point in Phoenix, and it has never been more exciting or challenging to be in the industry. Federally imposed tariffs — some as high as 25 percent — are making waves in commercial real estate, but it is just one of many contributing factors to the rise in construction… [More]

Innovative Design Concept for Deer Valley Industrial Park

by Mike Hunter

TTR Industrial Park, a 12-acre project east of the Deer Valley Airport, is being designed with all metal buildings that have an emphasis on contemporary architectural design. The design vocabulary focuses on the clean and crisp architectural surface and qualities of metal buildings that maintain their allegiance to several benefits over other construction methods, namely… [More]