Pam Kehaly New President/CEO of Blue Cross Blue Shield of Arizona

Blue Cross Blue Shield of Arizona Oct. 3, 2017

Blue Cross Blue Shield of Arizona (BCBSAZ), the state’s largest locally-owned healthcare insurer, has named Pam Kehaly president and CEO. Kehaly has been serving as president of Anthem, Inc.’s West Region, which includes Anthem’s affiliated Blue Cross and/or Blue Shield health plans in eight states and the company’s Specialty business. She oversees the 5,000-employee, and… [More]

Innovation in Healthcare

by RaeAnne Marsh

To explore what’s happening in healthcare, In Business Magazine asked those in the industry to give us the news from the inside. Technology and customer service continue to drive changes in the consumer experience. But increasing emphasis — as many of our contributors explain — is being placed on the engagement of an educated user..… [More]

Hugh Lytle, Equality Health

from Hugh Lyle

The big headlines on healthcare should be screaming “innovation.” And the most impactful innovations are coming from the seeming opposite dynamics of new technologies and old-fashioned customer service. The U.S. healthcare system has been undergoing tremendous transformation in the past 10 years. The Affordable Care Act, payment reform and explosive changes in population health management… [More]

Leadership Power in Listening

by Deb Gabor

As a brand strategist, author and public speaker, I rely upon my voice and storytelling ability to make a living. I’ve observed that my interpersonal communication style is less 1:1 and more “broadcast” in nature. I get in a room full of people, position myself directly in the center, and hold court. At a leadership… [More]

Alana Mann: Diversity Proved Key in Developing the Legacy Company

by Courtney Merz

Residential real estate development, building and investing has, historically, been a male-dominated industry, so for Alana Mann, owner and president of Scottsdale-based The Statesman Group, it’s been all about changing people’s perspectives. In the late 1990s, Mann took the helm of U.S. operations for her family’s 40-year-old business and was tasked with moving the real… [More]

Phoenix Tech Hiring Is on the Rise

by RaeAnne Marsh

Phoenix-area technology hiring is on the rise for the second half of 2017, according to the IT Hiring Forecast and Local Trend Report from Robert Half Technology, a leading provider of technology professionals for initiatives ranging from web development and multiplatform systems integration to network security and technical support. Twenty-two percent of CIOs say they plan… [More]

Standing Workstations Revolutionize Workplace

by Drew de Weerd

Stand up if you want to be healthier and more productive! Quite literally, thousands of employers across the nation are helping employees stand up to be more productive and health aware by transforming the workplace with standing and height-adjustable desks. Much more than a trend, height-adjustable desks are sweeping workplaces not only because of the… [More]

Airports Score Satisfaction

by Mike Hunter

In J.D. Power’s recently released 2017 North America Airport Satisfaction Study — which measures overall traveler satisfaction with mega, large and medium-sized North American airports by examining (in this order of importance) terminal facilities; airport accessibility; security check; baggage claim; check-in/baggage check; food, beverage and retail — Phoenix Sky Harbor International Airport ranks fourth of… [More]

2017 Mazda CX-9 Signature Edition

by Mike Hunter

Luxury in its class is not all that this all-new Mazda CX9 is getting attention for. It is fuel efficient, technologically savvy and as safe as they come. With a 250-horsepower SKYACTIV-G 2.5T Dynamic Pressure Turbo DOHC 16-valve 4-cylinder with VVT engine, this mid-sized SUV hums along with power and precision. The Signature edition boasts… [More]

Car ID with Personality

by RaeAnne Marsh

License plates are more than car identification. In Arizona, the choices of personalized plates from the Department of Transportation offer car owners the opportunity to support their team (there seem to be a lot of Cardinals fans in Phoenix), or create awareness for causes (Honoring Fallen Officers, It shouldn’t hurt to be a child). People… [More]